Warranties

For heaters that have a failed heating element click below.

For all heaters or controls, please read and fill out the form.

Heating Green works with multiple manufacturers and suppliers in order to bring you the ideal infrared heating experience!

Please fill out the form below to expedite your return.
Heating Green will honor all warranties that fall within the respective manufacturer guidelines.
Locate warranty information on the particular product page.
In order to provide safe and high-quality products to our customers, please verify and measure voltage on-site before ordering and installing. Any product that is the wrong voltage and has been installed cannot be returned and voids the warranty.
Heating Green is the supplier of the products and our hope is to provide great products that will benefit you for years to come. We work with our manufacturers to supply high quality products that will benefit your particular application. We nor our manufacturers are held responsible for any expense for services occurred due to troubleshooting, etc., within or outside of the manufacturer’s warranty. For more information, read Need Support? Who to Call.
International shipping – Shipping and handling generally includes all export fees, however it will not include import fees, duties, taxes, import/export broker, etc.

Warranty Request

Name(Required)

Phone(Required)

Email(Required)

Invoice Number(Required)

Ohm results image, etc. – This is an electrical reading on the heater to show if it is working or not. The electrical contractor can perform this.(Required)

Accepted file types: jpg, jpeg, png, pdf, Max. file size: 64 MB.

Please provide us as much detail as possible so we can expedite your request.(Required)